Have some questions?
We might already answer it.
FAQs
-
To book our professional cleaning services, simply fill out the “Get a Quote” form. Our team will review your request and send you a personalized estimate based on your home size, number of rooms, and cleaning needs.
-
We typically respond within a few hours—often faster during business hours. Our goal is to provide fast and accurate quotes for both residential and commercial services.
-
We provide residential cleaning, deep cleaning, move-in/move-out cleaning, post-construction, renovation and commercial cleaning services for offices and businesses.
-
Our standard service includes dusting, vacuuming, mopping floors, kitchen cleaning, bathroom sanitation, and general tidying to keep your space fresh and spotless.
-
Yes, our deep cleaning service targets buildup, high-touch surfaces, and hard-to-reach areas. It’s ideal for first-time cleanings or homes that need extra attention.
-
Absolutely. Our services are fully customizable. You can prioritize specific areas like kitchens, bathrooms, or any part of your home.
-
Yes, our team arrives fully equipped with professional-grade & organic products and tools. We can also accommodate eco-friendly or specific product requests.
-
Yes, we offer weekly, bi-weekly, and monthly cleaning services at discounted rates for ongoing maintenance.
-
No, you don’t need to be present. Many clients provide secure access instructions so our team can complete the service efficiently.
-
The duration depends on the size and condition of the property, as well as the type of service requested. We provide an estimated timeframe with your quote.
-
Your satisfaction is important to us. If you're not satisfied, please contact us within 24 hours and we will return to address any missed areas at no additional cost.
-
Yes, Heidi’s Commercial Cleaning, Inc. is fully insured. While our team takes every precaution, in the rare event that damage occurs, please notify us within 24 hours so we can review and resolve the issue promptly in accordance with our policies.
-
We require at least 24 hours’ notice for cancellations or rescheduling. Requests made within this window may be subject to a fee.
-
We recommend removing personal items, clutter, and valuables to allow our team to clean efficiently and thoroughly.